Growling is Rampant
My day can be summed up by one word: Argh!
In other words, not fun... the reason, also one word, work.
Work was fine for the first bit...I mean we had the usual "Gah! who opened two bags of Sumatra!" and "growl why can't people look at the dates on the syrups and use the ones expiring first" but that's just every day stuff...
However things went to hell two hours before the shift is over...when the new girl we had working with us went home... when we realised that she hadn't done anything she was supposed to do on brews... in fact we realised she hadn't thought she was on brews....
So we have no rows, and no grinds... not good... and of course it is at this point, after a mildly slow day, that things start to get hectic (ie. line ups to the door that won't go away and drinks piled up on the barrista machine so there isn't any more room). So, as we desperately attempt to help customers and get rows made and grinds done not to mention keeping enough coffee made so that we don't run out, time goes by and our two hours of time quickly becomes half-an-hour.
And of course to make things worse I'm HCIC... meaning that I still have to do cash out... I've done cash out a grand total of two times before so I'm none to quick in the first place...
...But if things seemed like they had gone wrong before let me tell you... they hadn't... The first till I, stupidly, changed to clerk 3 before doing voids and printing the x-report... meaning I had to go back enter things into the till under clerk three to cancel out my voids then redo the voids under clerk 2 then reprint both the clerk 2 and clerk three reports to make sure they were both fixed. Then change the till back to clerk 3...
Luckily that till didn't take me long to actually cash out and was almost spot on (Couple cents over)...
Unfortunately the second till was a living nightmare... I counted it a total of four times... it was under by $100! Not good! So I counted the safe... twice! It was, unfortunately, on. So by this time I'm strained, stressed and unsure what I'm supposed to do... luckily both Cass and Bree were there both of whom are experienced and know what they're doing(though Bree had been on shift with me so she was also a wee bit strained).
We thought perhaps someone had done something wrong on the closing shift so that I had the total for two days on my x-report... unfortunatly the debit and visa totals added up properly making that option very unlikely...
So the only thing we can think of is... either someone deposited $100 too much in the morning, or Kate took too much when she came in to take the extra weekend money out...
and so by the time I was out of there it was half-an-hour after my shift ended...
Anyhow I left multitudes of notes for people explaining the stupidity and stumbled home... and now I'm tired, emotionally, physically, etc...
So that is why growling is rampant
In other words, not fun... the reason, also one word, work.
Work was fine for the first bit...I mean we had the usual "Gah! who opened two bags of Sumatra!" and "growl why can't people look at the dates on the syrups and use the ones expiring first" but that's just every day stuff...
However things went to hell two hours before the shift is over...when the new girl we had working with us went home... when we realised that she hadn't done anything she was supposed to do on brews... in fact we realised she hadn't thought she was on brews....
So we have no rows, and no grinds... not good... and of course it is at this point, after a mildly slow day, that things start to get hectic (ie. line ups to the door that won't go away and drinks piled up on the barrista machine so there isn't any more room). So, as we desperately attempt to help customers and get rows made and grinds done not to mention keeping enough coffee made so that we don't run out, time goes by and our two hours of time quickly becomes half-an-hour.
And of course to make things worse I'm HCIC... meaning that I still have to do cash out... I've done cash out a grand total of two times before so I'm none to quick in the first place...
...But if things seemed like they had gone wrong before let me tell you... they hadn't... The first till I, stupidly, changed to clerk 3 before doing voids and printing the x-report... meaning I had to go back enter things into the till under clerk three to cancel out my voids then redo the voids under clerk 2 then reprint both the clerk 2 and clerk three reports to make sure they were both fixed. Then change the till back to clerk 3...
Luckily that till didn't take me long to actually cash out and was almost spot on (Couple cents over)...
Unfortunately the second till was a living nightmare... I counted it a total of four times... it was under by $100! Not good! So I counted the safe... twice! It was, unfortunately, on. So by this time I'm strained, stressed and unsure what I'm supposed to do... luckily both Cass and Bree were there both of whom are experienced and know what they're doing(though Bree had been on shift with me so she was also a wee bit strained).
We thought perhaps someone had done something wrong on the closing shift so that I had the total for two days on my x-report... unfortunatly the debit and visa totals added up properly making that option very unlikely...
So the only thing we can think of is... either someone deposited $100 too much in the morning, or Kate took too much when she came in to take the extra weekend money out...
and so by the time I was out of there it was half-an-hour after my shift ended...
Anyhow I left multitudes of notes for people explaining the stupidity and stumbled home... and now I'm tired, emotionally, physically, etc...
So that is why growling is rampant
posted by Old Earth Accretionist | 9:55 p.m.
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